Government and Community Resources

COMMUNITY RESOURCES

• BC211 TEL: 2-1-1


CONSUMERS
DEBTS/CREDITS
Credit Counselling Society

COMPLAINTS
• BUSINESSES: Better Business Bureau
• PROFESSIONALS: (EX. Doctors; Lawyers; Police etc)


EMPLOYMENT
• (Canada) Employment Insurance
• (BC) Employment Standard Branch BC
• (BC) Employment Standard Act Fact Sheets 
• WorkSafeBC


FAMILY CAREGIVERS
GENERAL
• Vancouver Coastal Health Caregiver Support
Family Caregivers’ Network Society
Caregiver Connect

RESPITE SERVICE
Health & Home Care Society of BC


FAMILY & WOMEN
GENERAL
• (BC) Healthy Families BC
Canada Child Tax Benefit
BC Healthy Kids
BC Housing Rental Assistance Program

CHILD CARE
• (BC) Ministry of Children and Family

DIVORCE / CUSTODY
Family Law in British Columbia
JP Boyd’s BC Family Law

DOMESTIC VIOLENCE (DV)
Battered Women’s Support Services (bwss)
Vancouver & Lower Mainland Multicultural Family Support Service Society

Legal Advice – Divorce / Custody / DV
Provincial Court Duty Counsel
Family Justice Counsellor (Re: custody, guardianship, access, support)


GOVERNMENT SITES
Service Canada
Canada Revenue Agency (For info on Personal Income Tax, Child Tax Benefit, GST/HST)
• (Japan) Consulate General of Japan


HEALTH
GENERAL
• (Canada) Health Canada
• (BC) Ministry of Health
• (BC) HealthLink BC
Vancouver Coastal Health
Fraser Health

MEDICAL INSURANCE
• (BC) Medical Service Plan of BC(MSP)

MEDICAL BENEFITS
• (BC) MSP Premiums
• (BC) Fair PharmaCare

COMMUNITY HEALTH SUPPORT GROUPS
Arthritis
The Arthritis Society (BC & Yukon)

Cancer
Canadian Cancer Society
BC Cancer Agency

Diabetes
Canadian Diabetes Association

Dementia & Alzheimer’s
Alzheimer’s Society of BC

Heart & Stroke
Heart & Stroke Foundation
Stroke Recovery Association of BC

Mental Health / Suicide
Mental Health BC Mental Health & Addiction Services
Crisis Centre

FINDING DOCTORS / DENTISTS
College of Physicians & Surgeons of British Columbia
British Columbia Dental Association


IMMIGRATION / VISA
• (Canada) Citizenship and Immigration Canada


LEGAL
GENERAL
• (BC) BC Laws
• (BC) Vancouver Justice Access Centre (Family and Civil Justice matters)
Dial-A Law (legal information – scripts) (General Legal Info)
Clicklaw

FREE / LOW COST LEGAL SERVICE
Access Pro Bono
Law Students’ Legal Advice Program
Lawyer Referral Service

NEWCOMERS
• (BC) Welcome BC

PERSONS WITH DISABILITIES
• (Canada) Service Canada Benefits
• (BC) Ministry of Social Development

PUBLIC BENEFITS
• (BC) BC Employment and Assistance

SENIORS
GENERAL
• (Canada) Seniors Canada
• (BC) SeniorsBC

ADULT ABUSE & NEGLECT
VCH ReAct Adult Protection Program
BC Centre for Elder Advocacy & Support
BC Association of Community Response Network


PENSIONS
• (Canada) Canada Pension Plan
• (Canada) Old Age Security Pensions
• (Canada) Guaranteed Income Supplement
• (Japan) Japan Pension Service


HOUSING
• (BC) BC Housing
• (BC) SAFER (Rent subsidies)
Seniors Housing Directory of BC


MEALS ON WHEELS
Burnaby Meals on Wheels
Better Meals
Coquitlam Meals on Wheels
Gold Card Catering
New Westminster Meals on Wheels
North Shore Meals on Wheels
Richmond and Vancouver Meals on Wheels (Western & Chinese Meals)
Surrey North Delta Meals on Wheels


TRANSPORTATION
HandyDART
Burnaby Community Connections
Seniors’ Bus Pass ($45/year)


COMMUNITY HOME SUPPORT INTAKE LINE
*Those who wish to receive subsidized home support or to apply for care facilities must contact health authorities in their regions to be assessed.
• *For residents of Vancouver, Richmond, North and West Vancouver: 604-263-7377
• *For residents of Burnaby: 604-918-7447
• *For residents of Surrey: 604-953-4950


PERSONAL PLANNING
• (BC) Wills and Estates (Ministry of Justice)
• (BC) My Voice: Expressing My Wishes for Future Health Care Treatment
NIDUS Personal Planning Resource Centre and Registry
Funeral Service Association of BC


TENANCY
• (BC) Residential Tenancy Branch
TRAC Tenants Resource & Advisory Centre

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